Eight Ounce Support logo
Eight Ounce Support logo

All articles

Products

A product I'm looking for is out of stock – when will it be back?

We are proud to offer a wide selection of barista-approved, high-quality coffee equipment with a catalogue of over 3,000 products. We work hard to keep up with high demand; unfortunately, various factors including supply chain disruptments, shipping

I need more information on a product – who do I reach out to?

When we list a product on our website, we do our best to include the most pertinent, up-to-date information available through the manufacturer. To view this information when navigating Eight Ounce Coffee's retail website, simply scroll below the imag

Who can help me decide when I am stuck between products?

With a vast catalogue of over 3,000 products (and expanding), we are more than familiar with the dilemma of having to split hairs to find out exactly which item is a right fit. This is a process that can be both time consuming and confusing, so we en

A product arrived with a different colour than I expected – can I return it?

It can be difficult the gauge the the colour of a product through a computer screen. If you do receive an order from Eight Ounce Coffee and find that the hue or quality of a product does not meet your expectations, you have 30 days from the delivery