When will my order be ready for pick up?Updated 6 months ago
You will receive a confirmation email when your package is ready for pick-up! Orders placed before 12:00pm will be eligible for same day pick-up, while all other orders will be eligible for pick-up the following day.
Our showroom is open 7 days a week, Monday-Friday, 9:00 AM to 5:00 PM. Please note that these hours may be affected by holidays.
All orders ready for pick-up will be held for 10 days before being restocked and refunded to the original method of payment. Please note that refunds may take 2-3 business days to process. Please refer to our returns policy for more information.
If you have questions or concerns, please do not hesitate to reach out to our customer experience team by emailing [email protected] or calling 403-457-9844.