I really wanted to buy one of your products, but it's out of stock. How do I get my hands on it?Updated 2 years ago

First of all - we're so sorry that you're not able to find what you're looking for right away. This is one of our biggest priorities, so when we run out of stock on an item, it's probably almost as heartbreaking for us as it is for you! We do everything possible to try to keep everything in stock for you, but every once in a while, unforeseen circumstances will arise and you'll see the dreaded "OUT OF STOCK" banner on a product.

When tragedy strikes, sign up for a stock alert: on every out-of-stock product page, there's an "EMAIL WHEN AVAILABLE" button right beside the product image. Click that, enter your email address, and we'll send you an alert the second your sought-after kettle, dripper or milk pitcher is back in stock. These alerts are directly connected to our inventory levels, so you won't have to worry about us flawed humans remembering to notify you.